Terms & Policy

 

How to Place an Order

You can place an order by adding all the products you desire to your shopping cart and check-out at the end of your visit or complete your order through our customer service representatives at 1-301-768-4582.

 

Payment Options

You may process your order through our service partner, PayPal either with your Visa or Mastercard or through a PayPal account.

 

Pay By Phone

Through our customer service option you are able to complete your order online.

Please call one of our Customer Service representatives at 1-301-768-4582. with your order confirmation and securely process your transaction. You will receive a confirmation via email.

 

Returns

At Louis Leonard Art we just don’t strive to provide you with prices below wholesale but we also strive to provide you images with a high degree of accuracy and clarity. However, in some cases, minor modifications occur through the Giclee printing runs. If the item is damaged, you may return the item within 30 days in the original box received. Any pending refunds will process when all the items have been received in their original condition and reviewed for any shipping damage in the original box shipped. Please be sure to insure the returned item. Pre-paid freight for all damaged items.

 

To cancel an order that has not yet been shipped 

Please email info@louisleonardgallery.com or contact 1-301-768-4582. if you would like to cancel your order before it has been shipped. Have your order information available when you contact Customer Service within 24 hours of your initial order.

Once an order is processed and packed for shipment we are unable to substitute or add to the initial shipment.

 

Special considerations

We appreciate your patronage and want to ensure you have an excellent shopping experience. Please don’t hesitate to contact us if you have any questions or recommendations at info@louisleonardgallery.com. Our mailing address is 725 Rockville Pike, 3rd Floor ,Rockville, MD 20852.